Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – Lenzor Global LLC

At Lenzor Global LLC, we strive to provide clarity and support to ensure your experience with our premium home and kitchen products is seamless. Below, we’ve compiled answers to the most common questions our customers ask. If you don’t find what you’re looking for, please contact us at support@feelamgift.com or +1 (314) 228-8596, and our team will assist you promptly.

General Questions

1. What is Lenzor Global LLC?

Lenzor Global LLC is a trusted provider of high-quality home and kitchen products, based at 117 S Lexington Street STE 100, Harrisonville, MO 64701, USA. We specialize in innovative kitchen appliances, cookware, and homeware designed to enhance functionality, durability, and style in your home. Visit our website at lenzorglobal.shop to explore our full range.

2. What types of products do you offer?

We offer a curated selection of home and kitchen essentials, including cookware, kitchen appliances, utensils, and smart gadgets. Our products are designed to meet the needs of both casual home cooks and culinary enthusiasts, combining cutting-edge technology with elegant design.

3. Where are you located?

Our headquarters are located at 117 S Lexington Street STE 100, Harrisonville, MO 64701, USA. While we primarily operate online through lenzorglobal.shop, our physical base in Missouri ensures reliable service and support for customers worldwide.

Ordering and Shipping

4. How can I place an order?

You can place an order directly on our website, lenzorglobal.shop. Browse our product catalog, add items to your cart, and proceed to our secure checkout. If you encounter any issues, contact us at support@feelamgift.com or +1 (314) 228-8596 for assistance.

5. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping options and costs will be displayed at checkout based on your location. For specific inquiries about international shipping, please email us at support@feelamgift.com

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and instructions to monitor your package’s status. If you have trouble tracking your order, reach out to us at +1 (314) 228-8596 or support@feelamgift.com

7. What is your return policy?

We want you to be completely satisfied with your purchase. If an item is defective or not as described, you may return it within 30 days of delivery for a refund or replacement, subject to our return conditions. Please contact us at support@feelamgift.com to initiate a return and receive further instructions.

Product and Warranty

8. Are your products covered by a warranty?

Most of our products come with a manufacturer’s warranty, typically ranging from 1 to 2 years, depending on the item. Warranty details are provided in the product description on lenzorglobal.shop. For specific warranty questions, please contact us at support@feelamgift.com

9. How do I know which product is right for me?

Our website provides detailed product descriptions, specifications, and customer reviews to help you make informed decisions. If you need personalized recommendations, our team is happy to assist—email us at support@feelamgift.com or call +1 (314) 228-8596.

10. Are your products safe and certified?

Yes, all Lenzor Global products meet strict safety and quality standards. Our appliances and cookware are tested for compliance with relevant industry certifications to ensure they are safe for home use. For specific certification details, please refer to the product page or contact us.

Customer Support

11. How can I contact Lenzor Global LLC?

You can reach us via:

  • Email: support@feelamgift.com
  • Phone: +1 (314) 228-8596
  • Website: Submit inquiries through the contact form on lenzorglobal.shop
    Our team is dedicated to responding promptly and professionally.

12. What are your customer support hours?

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM (CST). For urgent inquiries outside these hours, please email us at support@feelamgift.com, and we’ll respond as soon as possible.

13. Can I provide feedback or suggestions?

Absolutely! We value your input and welcome feedback to improve our products and services. Please share your thoughts by emailing support@feelamgift.com or contacting us via lenzorglobal.shop.

Payment and Security

14. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods as listed at checkout on lenzorglobal.shop. All transactions are processed through a secure, encrypted platform to protect your information.

15. Is my personal information safe?

Yes, we prioritize your privacy and security. Our website uses industry-standard encryption to safeguard your personal and payment information. For more details, please review our Privacy Policy on lenzorglobal.shop.

Still Have Questions?

If you didn’t find the answer you’re looking for, our team is here to help. Contact us at support@feelamgift.com, call +1 (314) 228-8596, or visit lenzorglobal.shop to connect with us. At Lenzor Global LLC, we’re committed to providing the support you need to make your home and kitchen experience exceptional.

Lenzor Global LLC—your trusted partner in quality and innovation.