Terms and Conditions
Terms and Conditions – Lenzor Global LLC
Welcome to Lenzor Global LLC (“we,” “us,” or “our”), located at 117 S Lexington Street STE 100, Harrisonville, MO 64701, USA. These Terms and Conditions (“Terms”) govern your use of our website, lenzorglobal.shop (the “Website”), and your purchase of home and kitchen products from us. By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
For any questions regarding these Terms, contact us at support@feelamgift.com or +1 (314) 228-8596.
1. General Provisions
1.1 Acceptance of Terms
By using our Website, making a purchase, or engaging with our services, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract. You agree to comply with these Terms and all applicable laws and regulations.
1.2 Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to lenzorglobal.shop. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.
2. Use of the Website
2.1 Permitted Use
You may use the Website to browse, purchase products, and access information about Lenzor Global LLC. You agree not to:
- Use the Website for any unlawful or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or networks.
- Engage in any activity that disrupts or interferes with the Website’s functionality.
2.2 Account Responsibility
To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at support@feelamgift.com if you suspect unauthorized use of your account.
3. Orders and Payments
3.1 Product Availability
All products listed on lenzorglobal.shop are subject to availability. We reserve the right to limit quantities, cancel orders, or discontinue products at any time without prior notice.
3.2 Pricing
Prices are listed in USD (or your local currency at checkout, as supported by our payment processor, Stripe). Prices are subject to change without notice. We are not responsible for typographical errors in pricing. Applicable taxes and shipping costs will be displayed at checkout.
3.3 Payment
We accept payments via Stripe, including major credit/debit cards (Visa, MasterCard, American Express, Discover) and digital wallets (Apple Pay, Google Pay), as outlined in our Payment Methods. All payments must be completed at the time of purchase. By providing payment information, you confirm that you are authorized to use the payment method.
3.4 Order Confirmation
Once your order is placed, you will receive an email confirmation with your order details. This confirmation does not guarantee product availability. If an item is out of stock or unavailable, we will notify you and issue a refund for the affected items.
4. Shipping and Delivery
4.1 Shipping
We offer shipping to various regions, with options and costs displayed at checkout. Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, carrier delays). We are not responsible for delays caused by third-party carriers.
4.2 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. If your order is lost or damaged during shipping, please contact us at support@feelamgift.com within 48 hours of the expected delivery date.
5. Returns and Refunds
Our Refund and Return Policy governs all returns, refunds, and exchanges. In summary:
- Eligible products may be returned within 30 days of delivery if defective, damaged, or incorrect.
- Returns for change of mind may be accepted at our discretion, with return shipping costs borne by the customer.
- Refunds are processed via Stripe to the original payment method within 7-10 business days of approval.
For full details, please review our Refund and Return Policy on lenzorglobal.shop.
6. Product Warranties
Most products come with a manufacturer’s warranty (typically 1-2 years), as specified in the product description. Warranty claims must be initiated by contacting support@feelamgift.com with proof of purchase and details of the issue. We are not liable for misuse, improper maintenance, or unauthorized modifications to products.
7. Intellectual Property
All content on lenzorglobal.shop, including text, images, logos, and designs, is the property of Lenzor Global LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Lenzor Global LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, products, or services, including but not limited to loss of profits, data, or use. Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold Lenzor Global LLC, its affiliates, officers, and employees harmless from any claims, losses, or damages, including legal fees, arising from your violation of these Terms, misuse of the Website, or infringement of any third-party rights.
10. Privacy
Your use of the Website is subject to our Privacy Policy, available on lenzorglobal.shop. We collect, store, and process your personal information in accordance with applicable data protection laws to provide our services and enhance your experience.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Missouri, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved through negotiation. If negotiation fails, disputes will be subject to the exclusive jurisdiction of the courts in Cass County, Missouri.
12. Force Majeure
We are not liable for delays or failures to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, wars, strikes, or government actions.
13. Termination
We reserve the right to terminate or suspend your access to the Website or services at our discretion, without notice, for any violation of these Terms or for any other reason.
14. Contact Information
For questions, concerns, or feedback regarding these Terms or our services, please contact us at:
- Email: support@feelamgift.com
- Phone: +1 (314) 228-8596
- Address: 117 S Lexington Street STE 100, Harrisonville, MO 64701, USA
- Website: lenzorglobal.shop
15. Entire Agreement
These Terms, together with our Privacy Policy, Refund and Return Policy, and other policies posted on lenzorglobal.shop, constitute the entire agreement between you and Lenzor Global LLC regarding your use of the Website and services. If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.
Last Updated: May 5, 2025
Thank you for choosing Lenzor Global LLC. We are committed to providing you with exceptional products and services. By using our Website, you agree to abide by these Terms and Conditions.